FM Sitharaman gives time to Infosys till Sept 15 to fix glitches in income tax portal

Finance Minister Nirmala Sitharaman has given time to Infosys till September 15 to fix glitches in the new e-filing portal of the Income Tax Department, said a statement issued by the government on August 23. ​Sitharaman, the statement said, conveyed “the deep disappointment and concerns of the government and the taxpayers” about the continuing glitches in the e-filing portal even after two and half months since its launch.

The portal was again not accessible between August 21 and late evening on August 22. Hon’ble Finance Minister demanded that the issues faced by taxpayers on current functionalities of the portal should be resolved by the team by 15th September 2021 so that taxpayers and professionals can work seamlessly on the portal,” the I-T department said in a statement after the meeting. She sought an explanation from the Bengaluru-based software major for the repeated issues faced by taxpayers. The meeting with the finance minister was attended by Infosys CEO Salil Parekh and the company’s Head of India Business, CN Ragupathi.

Finance Minister Nirmal Sitharaman had last discussed the issue with the Bengaluru-based IT player on June 22. Since then, there have been regular interactions between the Finance Ministry and the IT major, government sources said. Last week, finance minister Nirmala Sitharaman had said revenue secretary Tarun Bajaj was regularly monitoring the issue and the glitches would be removed soon.