From November, the home delivery system of Liquefied Petroleum Gas cylinder is going to see a major change. Consumers who book a LPG cylinder will now need a one-time password (OTP) to be delivered at the doorstep. Oil companies are implementing a new system which will be known as Delivery Authentication Code. The system will help in preventing the theft and also identifying the right customer.
Under the DAC system, a code will be sent to the customer’s registered mobile number after a gas cylinder is booked. LPG cylinders will not be delivered until that code is revealed to the delivery executive. If the customer’s mobile number is not updated, it will be updated in real time by the delivery executive, following which the code will be generated. It would be wise for all customers to keep crucial details, such as address and mobile number, updated once this system gets implemented as delivery might get affected due to incorrect details. However, the Delivery Authentication Code will not be applicable for commercial LPG cylinders.
Initially, the DAC process for home delivery of gas cylinders will first be rolled out across 100 smart cities. The services will be expanded if there is positive feedback from customers and the transactions go smooth. The pilot project for the same is underway in Jaipur already. Meanwhile India is expected to overtake China as the world’s largest cooking gas LPG residential sector market by 2030.
According to a report, liquefied petroleum gas demand in the residential sector will continue to see sustainable growth at a cumulative annual growth rate of 3.3 per cent, reaching 34 million tonnes in 2030 as households’ dependence on solid biomass diminishes in the long run supported by rising average household incomes and urban population driven by environmental and health concerns, the government has also been implementing schemes to help lower-income families cope with the cost of switching from biomass to LPG.